When you reproduce the "save failure" issue, send me this log. Note: Once the new FoxitPhantomPDF.exe is running, it will create a log file called " Foxit Reader Startup.Log" on your desktop. Launch the new FoxitPhantomPDF.exe, do your regular works until you reproduce the saving error. METASEQUOIA FAILED TO SAVE THE FILE DOWNLOADFollow the link below to download the new FoxitPhantomPDF.exe and save it to C:\Program Files (x86)\Foxit Software\Foxit PhantomPDFģ. Go to C:\Program Files (x86)\Foxit Software\Foxit PhantomPDF, find FoxitPhantomPDF.exe, rename it to FoxitPhantomPDF.exeOLD.Ģ. Please do the following on the computer which has version 8.3 installed.ġ. Our developer compiled an new executable program with log features to debug this case. Nothing shows in the Event Viewer and I'm not sure where FoxIt would save its logs for trouleshooting There does not appear to be any patterns at this time. METASEQUOIA FAILED TO SAVE THE FILE WINDOWSThere were some Windows updates but I'm unsure if the computers with this issue also updated just before hand because I'm unsure when the issues actually started for each user. The installs are version 7 and 8 on Windows 10, this did not start happening until recently. METASEQUOIA FAILED TO SAVE THE FILE PDFClosed the document without saving reopened FoxIt by clicking on the PDF that just failed to save, edited the same number and was able to save. Watching one change one number and attempted to save when he was confronted with the "failed to save". I haven't seen any pattern of events that lead up to failing to save besides editing a document. The work around at this point is to copy everything into a new document and save that one. They make an edit and attempt to save the document then are shown a message that the document failed to save. >Your problem can probably be fixed by opening the file in Comsol and resetting the lock.I'm working a Active Directory domain environment and have had 5 users now report the same problem. >What operating system are you using? Where is the file stored? Do you have the file open in the Comsol GUI? Do you see a file with the same name as your model, but with the extension. >Usually the error message means that the file is indeed used by another program. Since it has been loaded by MATLAB and opened by COMSOL GUI, I think that's the reason why COMSOL GUI claimed the model is locked by another program (MATLAB).ĭo you have some solution for this kind of case? Thanks! Then when I make some changes in the COMSOL GUI, I found I cannot save this model since it has been locked by another program (I gauss it's MATLAB).īecause I also open this model with COMSOL GUI, there is a file with the same name as the model, and with the extension. At the meantime, I open this MTALAB loaded model with COMSOL GUI. The file is being loaded by MATLAB with the "mphopen". Your problem can probably be fixed by opening the file in Comsol and resetting the lock. What operating system are you using? Where is the file stored? Usually the error message means that the file is indeed used by another program.
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